How does it work: Frequently Asked Questions (FAQ)
On this page, we aim to provide you with relevant answers to any questions you may have about our video to audio converter software.
How many files can I convert and download?
Our service is entirely free to use for as long as you want to or need it. You can convert and download a limitless number of files.
How long does it take to convert a video?
Our mission is to offer one of the fastest conversion services on the internet. However, the duration of every conversion and download may vary depending on the length of the original video file, the time of the day when you attempt it, and the quality of your internet connection.
Our service is increasing in popularity with each passing day. Sometimes, during busy periods, you might experience a slow conversion process. However, we do our best to improve our conversion speed and take the load off our servers. Generally, the conversion of a 5-minute video should not exceed one minute.
What video formats do you support?
We strive to cover the entire spectrum of video formats. At the moment we support the most popular ones including.mp3, .m4a, .aac, .mp4, .webm, .3gp, .f4v, and f4a.
How long does the download link last?
To keep our servers running at an optimal speed and not overload them, we cannot withhold the download links for too long. Once you convert a video file, its download link will last for 20 minutes, after which it will expire. If you exceed this period without downloading the file, you can convert it again.
What are the audio/video formats available?
Our list of supported media formats includes MP3, MP4, MP4 HD, 3GP, FLV, and M4A. If you have any suggestions about other audio or video formats that we can offer, please do not hesitate to contact us.
What is the quality of the converted files?
We offer multiple options for audio quality that you can choose from when converting a video file. The standard quality is 192 Kbps. Still, you may also opt for the MP3 HD format, which will result in 320 Kbps audio quality.
For MP4 HD files, you may choose the optimal video quality 1080P and 720P for MP4.
What can be the maximum size of a video to download?
Our goal is to offer the best experience for our users, so we do not want to overload our servers with downloads and conversions of large-sized files. The maximum size of a file that you can download through our conversion service is 4GB.
Is it possible to download live streaming?
Unfortunately, our service does not support the possibility to download a live streaming video.
I get the message “This video is copyrighted.”! What can I do about it?
Do not worry! This message usually appears when you try to download and convert a video file. It is a normal procedure that is part of the Copyright Policy of YouTube. Our mission is to prevent the downloading of protected content and make sure that our service and website does not breach the policies of the platform.
Does your service only support YouTube?
Most of our users are YouTube users as well. Therefore, we can say that the highest use of our converter takes place on YouTube. However, you may also use it just as freely and safely on other video compatible platforms like Daily Motion, Facebook, Vevo, and several other video sites.
Can I convert videos using my tablet or smartphone?
Yes, our service is available and free to use on other media devices, such as tablets, pads, and smartphones unless you are using an iOS device. The iOS web browser functions differently from most browsers, and it has software limitations that make it incompatible with our conversion service.
Do I have to register?
No, using our service does not require registration. This way, you can quickly download and convert your favorite videos into a format of your choosing.
Is the download anonymous?
Yes, we employ a highly-secure SSL encryption certificate to make your use of our service completely private. We do not store any of the files you choose to download and convert.
How does it work?
All you have to do is choose a YouTube video that you want to download and convert. Copy its link and paste it into our homepage. Select the preferred output option and click the “download” button.
Where can I find the file once the download is finished?
On most computers, the file will land in your “Downloads” folder. If you cannot find it there, search the computer by using the name of the video file you have just converted.
How can I report a bug or an improvement?
If you have any suggestions on how we can improve our service, or you have encountered an error in the conversion process, please contact us here.